Message us with your booking details and any specific requirements you may have.
Our team will assist you in booking the service instantly that suits you best.
Your helper will arrive on time and provide the service with efficiency and care.
After the service, you can make a quick and secure payment through our platform
Our certified professionals treat every pet like their own, ensuring top-notch care with plenty of love and attention.
We know that life can be unpredictable, so we offer flexible booking options, including last-minute requests, to fit your schedule.
We offer competitive, transparent pricing, giving you quality care at a fair price without any hidden costs.
Yes, your pet will be cared for by the same person to build trust. If they are unavailable, we’ll assign another trained caregiver familiar with your pet’s needs.
Before booking, please ensure your pet is up to date with vaccinations and is free from any contagious illnesses. If your pet is aggressive or has medical conditions that require special attention, we may advise a consultation before the service.
For grooming or sitting services, please ensure you provide any necessary items for your pet's care, such as food, water, leash, collar/harness, toys, treats, or medications.
Please ensure the environment is safe by removing any potential hazards from the property. Access to your home should be clear, and your pet should be in a secure area where they can be safely cared for during the service.
Yes, we aim to assign the same caregiver to your pet for consistency. If the assigned caregiver is unavailable, we will assign another trusted caregiver.
In the event of a medical emergency, if we are unable to reach you, we are authorized to seek immediate veterinary care at the nearest facility. Any medical costs, including treatment and transportation, will be your responsibility.
Yes, all our groomers and sitters undergo thorough background checks to ensure they meet our high standards for safety and professionalism.
Simply enter the voucher code during the booking process, and the discount will be applied to your session.
What’s your mode of payment? We accept various payment methods, including credit/debit cards and bank transfers. You’ll be prompted to choose your preferred payment option during the booking process.
It’s not required for you to be home during the service.
Our caregivers are experienced self-employed professionals. They are carefully selected, undergo background checks.